Nearly a week after the high denomination notes ceased to be
a legal tender, there is enough ambiguity amongst the public and bureaucracy
alike.
Take the case of exchange of (Old High Denomination )OHD notes, our honorable Prime
Minister mentioned that PAN and Aadhar could be used for such exchange, but the
communication lacked clarity whether the exchange limit of Rs.4000 was per
account holder per day and can be done for each bank account he or she holds,
or per PAN once a day or per PAN only once. There are instances where people
have exchanged the OHD notes at bank with even their driving license.
For drawing an analogy, let us consider Rs.500 and Rs. 1000
as two high profile most sought after corporate employees who have been fired
by the management with little or no notice. Before any layoff the higher
management brainstorms and come up with a transition and backup plan. A
committee or change control board evaluates the pros and cons of the action. A
risk mitigation plan is well documented and finally the pink slip is given.
Unfortunately India Inc. introduced the pink note and fired Mr.500 and Mr.1000
without enough thought to such processes. Either it was hurriedly done since
the stakeholders found that grapevines has percolated the news to the lower
rings and they could not contain or control it or it is that the bureaucrats
did not do a good job of creating a process and executing as per plan. There is
no doubt that a change of this magnitude in the economic system will cause
inconvenience to good and bad elements in the society. But the scope and
planning of the change should have taken all attributes and parameters to
enable such a change with little discomfort to the good elements in the
society.
Was this process of exchange of OHD notes documented before
execution? Was such a document issued as a circular by the RBI to notify all
the banks and their branches? If at all it was documented, was there enough
effort from a committee who prepared the draft, reviewed the same and finally
approved it in order to ensure that loopholes are plugged and ambiguity in such
notification does not conveniently allow each individual to interpret it according
to his / her whims and fancies?
There are people who interpreted that Rs.4000 was a limit
per PAN per day and there are others who thought it is per bank account that
they hold. To circumvent each of these limits, people hopped from one bank to
another and got their notes exchanged. The panic button has been hit and many
started hoarding the lower denomination currency. It took only two days for a
person who has an above average income of Rs.40000 per month to go from one
bank to another with PAN and exchange the currency and hoard 400 numbers of Rs.100 notes. It is his / her hard earned
money and has all right to do so too, but what this caused is inconvenience to
probably 40 people who did not get their ration of Rs.100 notes.
A revised circular stated that exchange of Rs.4500 was once
in a lifetime opportunity for an individual. It is not clear how RBI will keep
track of such an exchange. Is there a software system in place which links post
offices and all banks where each exchange is tracked on real time basis on
Aadhar and PAN? How many of urban tech savvy population has the PAN and Aadhar
linked? How many Indians have atleast one of these ID proof?
Next let’s consider the freezing of all transactions of
Co-operative banks. Though enough time, drive and effort to mobilize and
educate citizens were imparted for starting JAN DHAN accounts, it was not
enough to break the trust that people had on parallel banking institutions for
generations together. What is worse is that even RTGS and NEFT from these accouts has also been put on hold which left many bewildered. The higher rate of interest, the familiarity with
the older system of visiting a branch and depositing and withdrawing cash or
may be the simple fact that the convenience and trust that such institutions
have managed to build among their customers have all been shattered and rendered worthless overnight.
The first step here should have been mandating a cap or threshold beyond which an individual or corporate have to mandatory transfer fund to a nationalized bank and withdraw cash from such linked nationalised bank accounts. This would have saved many a common man or cattle class ;) (Courtesy Mr.Tharoor) from the trauma of demonetisation. Many who barely have less than Rs.10000 in his co-operative bank accounts will not be impacted when the taxmen set sail to catch the big fish.
To conclude I am of the opinion that the visionary keen on policy making is not to be blamed but the executioners of the policy are the cause for creating the confusion. Blaming the PM and FM for the present situation in the country is synonymous to blaming Pierre and Marie Curie for the sufferings of Hiroshima-Nagasaki .
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